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Privacy Policy
 
Ren Etheric Healing
Effective Date: 8 April 2026

At Ren Etheric Healing, your privacy is treated with care and respect. This Privacy Policy explains how your personal information is collected, used, and protected in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following personal information:

Personal Details

  • Full name

  • Contact number

  • Email address
     

Booking Information

  • Appointment history

  • Services booked

  • Payment confirmations
     

Wellness and Intake Information

  • Information you voluntarily share in client forms

  • Emotional, physical, or spiritual concerns

  • Healing intentions
     

Website Usage Data

  • Basic analytics such as page visits and browser type

  • Cookies where applicable
     

2. How Your Information Is Used

Your information is used to:

  • Schedule and manage appointments

  • Communicate regarding bookings or sessions

  • Provide personalised healing services

  • Maintain records for continuity of care

  • Improve services and client experience

  • Comply with legal obligations
     

Your information is never sold or misused.

3. Lawful Basis for Processing

We process your personal information based on:

  • Your consent

  • The need to deliver a service you have requested

  • Legal obligations where applicable
     

You may withdraw your consent at any time.

4. Storage and Protection of Information

Your information is stored securely using:

  • Password-protected systems

  • Secure email platforms

  • Trusted third-party services such as website or booking platforms
     

Reasonable measures are taken to protect your data from loss, misuse, or unauthorised access.

5. Sharing of Information

Your information will not be sold or shared unnecessarily.

It may only be shared with:

  • Trusted service providers such as payment processors or booking systems

  • Legal authorities where required by law
     

6. Data Retention

Your information is retained only as long as necessary for:

  • Providing services

  • Maintaining records

  • Legal or administrative purposes
     

You may request deletion of your data at any time.

7. Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Object to certain processing
     

8. Cookies and Website Use

Cookies may be used to improve your website experience. You can disable cookies in your browser settings.

9. Third-Party Platforms

Ren Etheric Healing may use third-party platforms such as website hosts, booking systems, and payment providers. These platforms manage data according to their own privacy policies.

10. Confidentiality of Sessions

All sessions are treated as confidential and conducted in a respectful and private environment.
Confidentiality may be limited if required by law or where there is a risk of harm.

11. Changes to This Policy
This Privacy Policy may be updated from time to time. Updates will be reflected on this page.

12. Contact Information

Ren Etheric Healing
Email: renetherichealing@gmail.com
Phone: (+27) 84 730 0000

Agreement to This Policy

By booking a session, submitting your information, or using this website, you acknowledge that you have read and agree to this Privacy Policy.

Privacy Policy

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